Rats in a maze.
“To complicate things further, B2B buyers utilize both sales reps and the supplier website equally for discovery and validation throughout their buying journey. In effect, this means it isnt a sales problem or a digital problem that organizations should be trying to solve for. Rather, its a supplier problem that sales and marketing must jointly address with high-quality, consistent, cross-channel information to help customers complete the purchase jobs they need to accomplish.” (Are they saying marketing and sales need to work closely together or that buyers are having trouble making decisions? Sounds like both sides may suffer from trust issues. And with robot employees on LinkedIn, is that a surprise?) Read More
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